Season/Comp Ticket Redemption Instructions

Confused about ticket redemption for comp or season tickets? We’re ready to help. Just follow these simple directions:

Season Ticket Redemption

  1. Find the show you want and click “Buy Tickets Now!
  2. Choose which day you want to make reservations for and click Order.
  3. Select your desired seating from the available (green) seats and click Okay.
  4. Select your delivery option from the drop-down menu and click Proceed to payments.
  5. Fill out all your information.
  6. Click Redeem Benefits.
  7. Type in your email address or your Patron ID and your first and last name, and click Search.
  8. Select the number of season ticket punches you wish to use and click Apply Benefits. Remember, each season ticket may only be used once for the musical.
  9. Make sure to answer “How did you hear about us?” before clicking Continue.
  10. If you wish to make a contribution to Masquers and prefer the convenience of online donations, then you may fill in any amount on this screen. We welcome all donations, but due to the fees charged by Vendini, if you mail your donations or drop them off at the box office you are guaranteed that your entire donation will be utilized by Masquers.
  11. Click Continue.
  12. Review your order to make sure the amount is correct, then click “Pay $( ) to Vendini. If you owe a balance, then you will be directed to a payment screen. If your balance is zero, you will be directed to an order confirmation page.

Comp Ticket Redemption

  1. Find the show you want and click “Buy Tickets Now!
  2. Choose which day you want to make reservations for and click Order.
  3. Select your desired seating from the available (green) seats and click Okay.
  4. Select your delivery option from the drop-down menu.
  5. Fill out all your information.
  6. Enter the code from your comp ticket and click Proceed to payments.
  7. Make sure to answer “How did you hear about us?” before clicking Continue.
  8. If you wish to make a contribution to Masquers and prefer the convenience of online donations, then you may fill in any amount on this screen. We welcome all donations, but due to the fees charged by Vendini, if you mail your donations or drop them off at the box office you are guaranteed that your entire donation will be utilized by Masquers.
  9. Click Continue.
  10. Review your order to make sure the amount is correct, then click “Pay $( ) to Vendini. If you owe a balance, then you will be directed to a payment screen. If your balance is zero, you will be directed to an order confirmation page.